These Terms and Conditions govern your use of the mbi365 platform and all associated services. Please read this document carefully before registering an account or placing any wagers.
Effective Date: 1 January 2026 | Last Updated: 1 June 2026
You must be aged 21 or above and located in a jurisdiction where online gambling is permitted to register and use mbi365.
Each player is permitted one mbi365 account. Duplicate accounts will be closed and balances may be forfeited without prior notice.
All promotional offers are subject to wagering requirements and eligibility conditions. Bonus abuse may result in account suspension.
Use of bots, automated betting software, or collusion between accounts is strictly prohibited and grounds for permanent suspension.
Withdrawals are processed to the same payment method used for deposit. Identity verification may be required before processing.
These Terms are governed under the jurisdiction of the licensing authority under which mbi365 operates. Disputes are subject to that jurisdiction.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and mbi365 ("mbi365", "we", "us", "the Platform"), the operator of the online gaming and sports betting platform accessible at mbi365.bio. By registering an account, accessing the platform, or placing any wager on mbi365, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety.
If you do not agree to these Terms, you must not register an account or use any service offered on mbi365. We recommend that you retain a copy of these Terms for your records. In the event of any conflict between these Terms and any specific rules applicable to a particular game or promotion, the specific rules shall prevail in relation to that game or promotion only.
mbi365 operates under international gaming authority licensing and complies with all applicable regulations of the jurisdictions in which it is licensed to operate. Players are responsible for ensuring that their use of the Platform is lawful in their own jurisdiction prior to registration.
To register and use mbi365, you must satisfy all of the following eligibility requirements at the time of registration and throughout the duration of your account:
mbi365 reserves the right to request documentary verification of age and identity at any time. Failure to satisfy a verification request within a reasonable timeframe will result in suspension of withdrawal functions pending resolution. Accounts found to be registered by or on behalf of ineligible persons will be closed immediately and all balances forfeited.
Each individual is entitled to register and maintain one account only on mbi365. The existence of multiple accounts associated with the same individual — whether identified by name, device, IP address, payment method, or any other means — constitutes a breach of these Terms. Duplicate accounts will be closed and any positive balance in excess of the original deposit may be forfeited.
During registration, you must provide accurate, current, and complete personal information including your full legal name, date of birth, valid email address, and Malaysian mobile phone number. You must promptly update this information should it change.
You are solely responsible for maintaining the confidentiality of your mbi365 login credentials. You must not share your username or password with any third party under any circumstances. mbi365 will never ask you for your password via email, live chat, or any other channel. Any transaction completed using your account credentials is your sole responsibility. You must notify mbi365 support immediately if you suspect unauthorised access to your account.
mbi365 is required by its licensing obligations to conduct Know Your Customer ("KYC") verification on player accounts. You may be required to provide one or more of the following: a copy of your Malaysian identity card (MyKad) or passport, proof of address, and proof of payment method ownership. KYC verification is typically required before processing withdrawal requests above specified thresholds. Refusal to cooperate with KYC procedures will result in suspension of withdrawal access.
mbi365 accepts deposits via FPX (Maybank2u, CIMB, Public Bank, and other participating Malaysian banks), Touch n Go eWallet, and Boost. Minimum deposit amounts and any applicable processing fees are displayed at the time of transaction. All deposits must originate from a payment account held in your own name. Third-party deposits are strictly prohibited and may result in account suspension and return of funds.
Deposit funds are credited to your mbi365 account upon confirmation of receipt. mbi365 is not responsible for delays caused by your bank, eWallet provider, or any intermediary. Deposits are non-refundable once credited to your account, except in cases of documented error where mbi365 determines a refund to be appropriate at its sole discretion.
Withdrawal requests will be processed to the same payment method and account used for the most recent qualifying deposit, subject to the following conditions:
mbi365 reserves the right to conduct additional security checks prior to processing any withdrawal request. Players will be notified of any such checks and the estimated resolution timeline.
All bets placed on mbi365 are subject to the specific game rules displayed within the relevant game interface or sportsbook market. In the event of any technical fault, disconnection, or error affecting the recording or processing of a wager, mbi365 reserves the right to void the affected bet and refund the staked amount to your account balance.
For sports betting markets, the following general principles apply unless otherwise stated in the specific market rules:
All casino games on mbi365 use certified Random Number Generator (RNG) technology or live dealer operations conducted by licensed studio providers. Return-to-Player (RTP) percentages for slot games are disclosed within each game's information panel.
mbi365 offers a range of promotional bonuses to eligible players. All bonuses are subject to the following general terms unless the specific promotion's terms state otherwise:
The following activities are strictly prohibited on mbi365 and will result in immediate account suspension and potential forfeiture of balances:
mbi365 cooperates fully with law enforcement agencies and regulatory authorities in the investigation of suspected prohibited activities. Evidence of prohibited conduct may be disclosed to relevant authorities without prior notice to the player.
All content on the mbi365 platform, including but not limited to software, game interfaces, text, graphics, logos, audio, and video content, is the property of mbi365 or its licensed providers and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal and non-commercial gambling purposes only.
You may not copy, reproduce, distribute, modify, transmit, or create derivative works from any content on mbi365 without prior written consent. The mbi365 name, logo, and all associated marks are proprietary to mbi365 and may not be used without authorisation.
To the maximum extent permitted by applicable law, mbi365 shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of the platform, including but not limited to loss of profits, loss of data, or loss of winnings due to technical failure beyond mbi365's reasonable control.
mbi365 makes no warranty that the platform will operate without interruption, error, or delay. Scheduled and unscheduled maintenance periods may result in temporary unavailability of some or all platform features. mbi365 will use reasonable endeavours to restore services promptly and communicate planned downtime in advance where possible.
Your aggregate remedies against mbi365 for any cause shall not exceed the net amount deposited by you in the 30-day period preceding the event giving rise to the claim.
You may close your mbi365 account at any time by contacting the 24/7 live chat support team. Prior to closure, any pending withdrawal requests will be processed in accordance with standard withdrawal timelines and any applicable bonus wagering requirements resolved per the bonus terms.
mbi365 reserves the right to suspend or close any account at its sole discretion, including but not limited to circumstances where: a breach of these Terms is suspected or confirmed; the account is the subject of a law enforcement or regulatory inquiry; or the account has been inactive for a continuous period of 12 months. In the event of closure initiated by mbi365 for reasons other than breach, any real-money balance will be returned to you via your registered payment method.
mbi365 is committed to providing a safe and responsible gambling environment for all Malaysian players. The following responsible gaming tools are available to all registered users directly from the account dashboard:
If you believe you or someone you know may have a problem with gambling, we encourage you to seek support from qualified organisations. mbi365 supports the principles of responsible gambling as promoted by international gaming authority guidelines. For full information on our responsible gaming policies, please visit our Responsible Gaming page.
Reminder: mbi365 is strictly 21+ only. Any player discovered to be under 21 will have their account closed immediately and all balances forfeited.
mbi365 reserves the right to amend these Terms at any time. Where changes are material, mbi365 will provide notice to registered players via the email address on record or via a notice displayed upon login. Continued use of the platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must cease use of the platform and contact support to arrange account closure.
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction under which mbi365 holds its gaming licence. Any dispute arising from or in connection with these Terms that cannot be resolved through mbi365's internal complaints procedure shall be referred to binding arbitration under the rules of the relevant licensing authority's dispute resolution framework.
Nothing in these Terms shall limit your rights as a consumer under applicable mandatory consumer protection legislation in your country of residence.
For questions, disputes, or complaints related to these Terms and Conditions, please contact the mbi365 support team via 24/7 live chat accessible from the platform, or by email at [email protected] (plain text — not a clickable link).
mbi365 targets a response time of 24 hours for written correspondence. Live chat responses during Malaysian prime hours (8am–2am MYT) typically average under 5 minutes.
If you have any questions about these Terms or your mbi365 account, our support team is available around the clock via live chat — including during Malaysian public holidays.
⚠️ 21+ only. Gambling involves financial risk. Please play responsibly.